Terms & Conditions

The legal stuff

Terms and Conditions for online shopping on www.gumigem.co.uk

Company Details

Thank you for visiting Gumigem the site. Please use this section for information about the terms and conditions that govern your use of the site. If you have any further questions, please contact or write to:

Jenny & Stuart McLaughlan (Directors)
Gemious Ltd
Dumbie Dykes
Backmuir of Liff
By Birkhill
Dundee
DD2 5QR

Contract For Sale

The advertising of products on the site is the way in which we are able to display all the items available to buy through the site. We aim to keep all products in stock, however due to the nature of this business it is inevitable that we may suffer on occasion from being out of stock on some items due to supply chain issues and demand. When items become out of stock, this will be clearly marked on the site and a time line given of when stock is expected back in. On the rare occasion you have taken a product to check out which is no longer in stock, we will email you to inform you of this and give you three options:

To wait for the item to become available and process the order at that time (timelines will be given).

To choose an alternative product that is in stock and priced the same as your order for immediate dispatch.

Cancel your order and we will issue a full refund.

Prices and stock are not contractually confirmed until you receive the confirmation of dispatch sent to the email account provided by you. We reserve the right to withdraw from sale any items that have been priced up incorrectly. Any contracts or agreements formed between yourself and Gemious Ltd through this website shall be governed and construed according to Scottish law and any disputes or proceedings shall be subject to the exclusive jurisdiction of the Scottish courts.

Quality

Each product is carefully made to ensure they meet the required standards. Please be aware that whilst we take great care to accurately describe the products shown on our website,  the mixing process of the colours is random and as such their composition and colour may vary slightly from that shown, meaning each product is unique.

We will do everything possible to ensure that you can be confident of making a secure, risk-free purchase from us, but In the unlikely event that you are unhappy in any way with our service or products, please contact us immediately and we will attempt to put things right or arrange for a return.

Making a Purchase

When you make a purchase from gumigem.co.uk -

You will receive electronic notification of dispatch usually within 1-2 working days of your order being processed.

Our Guarantee

Quality - All our products are manufactured to a very high standard. Items cannot be compared to similar products found elsewhere.

Confidence - Secure online payment system via PayPal, Amazon or Realex merchant gateway.

Peace Of Mind - A no quibble 7 working day returns policy and all items will be delivered to you within 7 working days.

Copyright

All rights, including copyright, in the content of these web pages are owned or controlled for these purposes by Gemious Ltd.

You are not permitted to copy, download, store (in any medium), adapt or change in any way the content or images contained within the web pages of gumigem.co.uk for any reason whatsoever without the prior written permission from Gemious Ltd.

Trademarks

The ® sign means Gumigem is a registered trademark, as such anyone attempting to sell or pass off under this brand name whether intentionally or otherwise will be subject to legal proceedings being issued against them.

Designs

All designs are protected by design rights and copying or imitation of designs will not be tolerated and acted upon swiftly by the appropriate legal channel.